Shopping for tickets

How do I search for and select tickets?
Finding those perfect tickets on Vivid Seats is easy! Simply use the search box on our home page, located just beneath the banner for upcoming events, to lo...
Tue, 16 Apr, 2024 at 1:48 PM
Why can't I add more than one set of tickets to my shopping cart?
The various ticket listings on Vivid Seats come from a large number of sellers located across the United States and Canada. Because of this, all orders are ...
Tue, 16 Apr, 2024 at 1:49 PM
Can I search by quantity, price, or seat location?
Yes! Directly above the available listings on a specific event page, you’ll find an option to select a quantity of tickets along with a button that says “Fi...
Tue, 16 Apr, 2024 at 1:49 PM
Can I search by quantity, price, or seat location?
Yes! Directly above the available listings on a specific event page, you’ll find an option to select a quantity of tickets along with a button that says “...
Tue, 16 Apr, 2024 at 1:49 PM
The listing I want to order includes more tickets than I need. Why can’t I order a specific number of tickets?
When sellers list their tickets on Vivid Seats, they set the number of tickets that fans can select in an order. It’s common practice in the ticketing indus...
Tue, 16 Apr, 2024 at 1:49 PM
How are tickets on your site delivered?
The delivery method for each ticket listing is displayed as you browse through listings on Vivid Seats:   As well as on the first page of the checkout proc...
Tue, 16 Apr, 2024 at 1:49 PM
How late can I purchase tickets to an event?
We are able to provide tickets to most events until shortly after the event begins. However, we strongly recommend buying tickets as early as possible, as t...
Tue, 16 Apr, 2024 at 1:49 PM
If I purchase tickets for an event taking place in the next 24-48 hours, will I still receive my tickets in time?
Yes! If there is enough time before the event, your tickets will be shipped. If this is not an option due to time constraints or other factors, your ticket...
Tue, 16 Apr, 2024 at 1:49 PM
When I tried to buy tickets, I received a message that said “Phone Checkout Only.” Why can’t I buy these tickets online?
Ticket orders are sometimes affected by external factors such as time constraints, or high demand and limited ticket availability. In these cases, we requir...
Tue, 16 Apr, 2024 at 1:49 PM
Can I purchase tickets for someone else?
We guarantee that all tickets listed on Vivid Seats are fully transferrable, meaning the ticket holder won’t need to provide identification at the venue. ...
Tue, 16 Apr, 2024 at 1:49 PM