Welcome to Vivid Seats! We believe that nothing beats being at your favorite events in person, and we’re committed to getting you to the events you love easily and more often. With one of the widest selections of tickets and events, and our award-winning Customer Service team standing by to assist you, Vivid Seats is your ultimate partner for life’s most exciting moments.  

Getting tickets and nabbing perfect seats with Vivid Seats is simple and secure—all ticket purchases are protected by our Buyer Guarantee. You can purchase tickets online or via the Vivid Seats app; if you’d like to order by phone, simply visit our Help Center to find the contact information to do so. For your protection, we treat all orders as requests until the respective seller confirms the order.  

Once the seller confirms your order (usually within moments), we’ll send you an email containing your order details and estimated shipping or delivery date. When your tickets are ready, we will send a follow-up email with any additional information needed to receive them. You can also monitor the status of your order by logging into your Vivid Seats account.  

Please note that while many tickets are available for immediate delivery, sellers do not always have the tickets "in hand" at the time an order is placed—especially if that order is placed well in advance of the event date. This occurs when the requested tickets have not yet been printed or issued by the team or box office, but are guaranteed to the seller, as is often the case with season tickets or fan club tickets. Rest assured—our Buyer Guarantee promises that you’ll receive your tickets in time for the event.